We deliver from within the US, Texas to be more precise. Yeehaw!
Depends on your item of choice! If you ordered jewelry or face masks it takes us 1-2 days to proces the order and 2-4 business days to get to your doorstep. If you ordered a handmade apparel item then take a look at the product's info section where it specifies the days it takes for us to have it handmade.Ranges from 2-5 business days depending on the item. Now just add 2-3 business days for it to arrive to your doorstep by using expedited shipping.
If your item is not a face mask of course you can exchange or return it! We want you to LOVE your item and in any case that you don't for any reason you have 30 days from the date you received your item to request an exchange or refund. Just shoot us an email at email@example.com or text us at +1 915 217 3281 and we'll take care of that for you, you won't even have to lift a finger. O.K. maybe you will just to ship it back but we'll take care of the rest! Just make sure to re-pack everything you'd like to return and make sure it is in the same loving and new condition in which we sent it.
We are sure known to have special treatment for our clients, whom we love so much! Go ahead and shoot us a DM at @pillboxed.store
You can contact us through our contact page! We will be more than happy to assist you.